Friday, July 12, 2024

OpenAI announced on Monday the launch of a new service that allows individuals and small businesses to create customized versions of its popular chatbot, ChatGPT, and share them online instantly.

The service, called GPTs, enables users to easily customize the chatbot for specific tasks without needing additional software or coding knowledge. For example, a small bed-and-breakfast owner could build a chatbot that answers guests’ questions.

Peter Deng, OpenAI’s vice president of consumer and enterprise product, mentioned that the possibilities for customized GPTs are vast, such as building a chatbot specializing in language teaching or interior design advice.

OpenAI, the San Francisco-based AI startup, has been rapidly releasing AI tools in recent weeks. It integrated its DALL-E image generator into ChatGPT and introduced a new version of the chatbot that interacts through spoken words, similar to Siri.

ChatGPT gained immense popularity since its launch last year, impressing users with its ability to answer questions, write term papers, and discuss various topics. Google and Anthropic, among others, have also released similar chatbots. OpenAI aims to stay ahead of its competitors.

The GPTs service is available to users of ChatGPT Plus, a subscription version priced at $20 per month.

While seasoned software developers use GPT-4, ChatGPT’s underlying technology, to build applications like automated tutors and search engines, the new GPTs service targets individuals and small businesses with no coding experience.

Creating a customized chatbot is simple: users provide instructions and, in some cases, upload relevant documents. For instance, a bed-and-breakfast owner designing a guest question-answering bot might upload the B&B’s existing guest manual. Additionally, the service can generate a logo using OpenAI’s image generator upon request.

Mr. Deng acknowledged that bots created using the service may make mistakes. Technologies like ChatGPT, trained on extensive internet data, can sometimes “hallucinate” or generate fictional content.

To prevent the creation of offensive or untruthful content, OpenAI will vet all new bots made with GPTs and prohibit any violating its terms of service. In the future, these bots will be available through an app store similar to Apple’s.

OpenAI also assured users that they can request their documents and data not to be used for training future versions of OpenAI’s technology.

OpenAI is currently facing lawsuits from creators who claim that their work was used unlawfully to develop its AI systems.

The company stated that ChatGPT has over 100 million weekly active users, while more than two million software developers use GPT-4 and other services to build applications.

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